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Support

Mailing List

The official channel for getting information about upcoming UBELIX events (e.g. maintenance) and other important news is our mailing list. Sign up to receive information on what’s going on on the cluster:

https://listserv.unibe.ch/mailman/listinfo/hpc-users

UniBE HPC support

In case of questions, comments or issues get in touch with us. Please first collect all necessary details. In case of issues, this should include:

  • JobID
  • location of job scripts
  • location of output/error files
  • the full error message(s)
  • your user name
  • detailed description of expectation and observation

Please open a ticket via https://serviceportal.unibe.ch/hpc

Documentation

If you found issues in this documentation or want to help improving it, open an issue or pull request on out Github repository:

https://github.com/hpc-unibe-ch/hpc-docs

Investment

The HPCs are mainly financed by the UniBE IT services. Furthermore, interested users can buy elevated access to resources. Additional resources are purchased with this additional budget. See Investment Page.

Documentation update

If you find issues in the documentation, want to add your publication to the Hall Of Fame or want to contribute in improving this documentation please create a pull request to UBELIX hpc-docs github repository.


Last update: 2022-03-01