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Support

Mailing List

The official channel for getting information about upcoming UBELIX events (e.g. maintenance) and other important news is our mailing list. Sign up to receive information on what’s going on on the cluster:

https://listserv.unibe.ch/mailman/listinfo/hpc-users

UniBE HPC support

In case of questions, comments or issues get in touch with us. Please first collect all necessary details. In case of issues, this should include:

  • JobID
  • location of job scripts
  • location of output/error files
  • the full error message(s)
  • your user name
  • detailed description of expectation and observation

Please open a ticket via https://serviceportal.unibe.ch/hpc