Troubleshooting OnDemand

Common problems

coming soon

General information for troubleshooting OnDemand

Logs and scripts for each interactive session with Open OnDemand are stored in:

~/ondemand/data/sys/dashboard/batch_connect/sys

There are directories for each interactive app type within this directory. For example, to see the scripts and logs for an RStudio session, you might look at the files under:

~/ondemand/data/sys/dashboard/batch_connect/sys/rstudio/output/b5733507-a750-4bb9-8d4b-710618ce0de1

where b5733507-a750-4bb9-8d4b-710618ce0de1 corresponds to a specific session of an OOD app (the RStudio app in this case).

Getting Help

If you need help getting started on UBELIX OnDemand, please contact your local IT manager or supervisor if applicable. In case they are not able to provide the support you need, you can always contact the UBELIX support .